Privacy Policy Overview
Your privacy matters at praxolvinea. Learn how we protect your information.
Introduction and Scope
praxolvinea is committed to transparency and privacy in all analytics operations. This policy applies to all users accessing our services from Australia and outlines how we collect, process, and protect your information.
We adhere strictly to applicable Australian privacy laws and international data standards. Our processes are regularly reviewed to ensure compliance and responsible handling of all user data.
Personal Data We Collect
We only collect information necessary for analytics, communications, and service improvement. Data sources include direct user inputs and automated tracking technologies, handled securely.
Direct Information Collection
- • Identity details provided via contact forms and client onboarding.
- • Email addresses used for official updates and communications.
- • Business profile data related to marketing analysis requests.
- • Preferences and consent selections submitted on the site.
- • Any additional data voluntarily provided by you for analytics.
Data Collected Automatically
- • Device metadata collected during site access for security.
- • IP addresses, browser types, and similar details for analytics.
- • Usage statistics and interaction patterns on our website.
- • Cookies for session management and analytics insights.
- • Aggregate demographic data with no personally identifiable markers.
How Your Data Is Used
Personal information is used to facilitate analytics, respond to enquiries, and ensure compliance with applicable laws. We do not use your data for unrelated marketing.
- • Delivering requested analytics services securely
- • Evaluating and improving platform user experience
- • Communicating outcomes, updates, and required notices
- • Complying with Australian privacy requirements
- • Enabling secure technical operations and maintenance
- • Reporting aggregate data insights (without identifiers)
- • Fulfilling legal or regulatory requests, as required
Our Commitment: We maintain technical and organisational controls to keep your information private and confidential, limiting access strictly to operational necessity.
Data Sharing & Disclosure
praxolvinea does not sell or share your personal data except as required by law, or to execute services through trusted providers under strict agreements.
Service Providers & Partners
Strictly vetted partners are used only for analytics, hosting, or operational support. All third parties must comply with strict confidentiality and privacy standards.
Legal Disclosures
We may disclose information to authorities if legally mandated or to protect safety and compliance.
Anonymous Statistics
Aggregated statistics are created only from non-identifiable data for research and reporting.
Your Data Rights
Australian users have the right to access, correct, delete, restrict, and object to the processing of their personal information, subject to statutory limitations.
- • Request access to your personal information anytime
- • Request correction of any inaccurate or incomplete data
- • Ask for deletion of your data in specific circumstances
- • Request transfer of your data to another controller
- • Object to data processing in justified situations
- • Request limited processing of your information
For rights requests, contact us via email, including your contact details. We aim to respond within one month as required.
Data Security Measures
We use encryption, access controls, and routine audits to protect your personal data against loss or unauthorised access.
Technical Protections
- • Encryption for data in transit and at rest
- • Firewalls protect networked infrastructure
- • Automated threat detection and alerts
- • Regular vulnerability scanning routines
Organisational Safeguards
- • Access to data on a strict need-to-know basis
- • Mandatory privacy training for all staff
- • Incident response protocols for breaches
- • Ongoing compliance reviews and updates
Data Retention Policy
Personal information is stored only as long as necessary for analytics, operational, or compliance needs, with regular reviews for data minimisation.
- • Account and identity information for service duration
- • Interaction data to improve services offered
- • Records of communication for transparency
- • Billing records as required for compliance
- • Technical data for opt-in service updates only
Retention periods are determined by process needs and applicable law.
International Data Transfers
If your data is processed outside Australia, it remains subject to strong contractual safeguards and data protection measures.
- • Data processing occurs in privacy-compliant locations only
- • International partners must meet security standards
- • Transfers rely on contractual data protection terms
- • Your consent is sought where required by law
Cookie Usage Policy
praxolvinea uses cookies for essential site functionality and analytics, without tracking for external advertising or marketing purposes.
Types of Cookies Used
- • Operate secure account login and site navigation
- • Monitor site reliability and user experience
- • Remember display settings and presentation preferences
- • Enable service continuity and usability enhancements
You may adjust cookie preferences in your browser at any time.
Policy Changes & Updates
Updates to this policy are posted here, with prior notification for significant changes affecting your rights or data use.
- • Notice via site banner or pop-up
- • Email alerts to account holders
- • Documentation of change effective dates
- • Announced via support and FAQ channels
Continued use of services after updates indicates acceptance.
Contact for Privacy Matters
Direct any privacy questions or concerns to our Privacy Officer.
praxolvinea
17 Gould Road, Herston, QLD 4006 Australia
Phone: +61-3-2693-5552
Email: content@praxolvinea.com
This policy was last updated on October 5, 2025.
Effective from October 5, 2025.